A.All activities fail over without any loss of data or dropping any calls. 
B.All current agent calls are dropped. 
C.All callers on active CTI ports are dropped. 
D.The standby CRS Engine starts, processing new calls immediately.

A.CRS 2.2 to CRS 3.5 
B.CRS 3.1 to CRS 4.0 
C.CRS 2.2 to CRS 4.0 
D.CRS 3.5 to CRS 4.0 
E.CRS 4.0 to CRS 3.0 
F.CRS 2.1 to CRS 4.0

A.Erlang B 
B.Erlang C 
C.AHT * BHCA 
D.VG ports + CTI ports 

A.JTAPI 
B.Cisco Media 
C.VXML 
D.MRCP ASR 
E.MRCP TTS 

A.Cisco Unified CallManager  
B.Cisco Unified CallManager BARS Utility  
C.Java plug-in  
D.SQL 2K Server 

A.25 
B.50 
C.no enforced limit 
D.as many as the number of ports supported on the server

A.IPCC Express (Standard, Enhanced, or Premium) 
B.IP IVR 
C.Auto Attendant 
D.IPCC Express Cisco Agent Desktop 
E.IP Queue Manager
F.IP IVR Peripheral Gateway (PG)

A.1  
B.3  
C.5  
D.7

A.All call processing immediately begins using the CRS Subscriber Database. 
B.Calls in queue are dropped. 
C.Agent calls are dropped. 
D.Agents are automatically logged out. 
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database. 
F.Configuration changes are buffered until the CRS Publisher Database is restored.

A.CTI dialogue control port 
B.CTI Route Point 
C.dialogue group 
D.Call Control Group 
E.CTI Route Port 
F.CTI Route Point association with JTAPI User