A.CTI dialogue control port
B.CTI Route Point
C.dialogue group
D.Call Control Group
E.CTI Route Port
F.CTI Route Point association with JTAPI User
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A.CiscoMIVR.log
B.CiscoMADM.log
C.CiscoMEDT.log
D.CiscoMCVD.log
A.CRS Node Manager
B.CRS Engine
C.Cisco Recording
D.CRS Application Editor
E.Cisco Monitoring
F.CRS Repository Datastore, CRS Historical Datastore, CRS Config Datastore, CRS Agent Datastore
A.It can be used in conjunction with another step.
B.It allows the application programmer into another section of the application.
C.Most of the Extended Get Digit String variables can be changed while the application is running.
D.It allows the entry of a Boolean expression for the Interruptible and Clear DTMF Buffer on Retry fields.
A.The subflow cannot call additional or "nested" subflows.
B.The subflow cannot transfer the contact to another resource.
C.The subflow has full contact control and can perform any action that the parent flow can perform.
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
最新試題
Which tool or interface is used to configure debug parameters for log files?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
What formula do you use to compute the number of IVR ports?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）