A. customer care
B. conferencing
C. messaging
D. telepresence
E. IP communications
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A. ip communications
B. conferencing
C. customer care
D. telepresence
E. messaging
A. Call management software
B. Media Convergence Servers (MCSs)
C. Voice gateways
D. IP telephones
A. technical staffing
B. data center deployments
C. employee training
D. cost containment
E. operational efficiency
F. customer responsiveness
A. Lists of training-partner class offerings
B. Hosted website that partners use to deliver e-learning to customers
C. Full versions of all Cisco technical-level classes
D. Flexibility, web-based knowledge and learning
E. Live instructor-led, web-based classes
A. Optical network
B. Storage-area network (SAN)
C. Content delivery network (CDN)
D. Network management
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