單項(xiàng)選擇題Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()

A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management  
C.Cisco Supervisor Desktop  
D.Cisco CRS Administration, JTAPI Trigger Creation  
E.Cisco Unified Contact Center Express Media Subsystem 


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1.單項(xiàng)選擇題In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?()

A.CTI Ports are not added by the creation of a Call Control Group.  
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.  
C.100 devices will be added to the Cisco Unified CallManager database.  
D.200 devices will be added to the Cisco Unified CallManager database.  
E.It depends upon how many port groups these ports will be split into.  
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.

3.多項(xiàng)選擇題Which two are valid agent interfaces for Cisco Unified Contact Center Express?()

A.Macintosh workstation with Cisco IP Phone Agent  
B.Linux workstation running CAD with IP Communicator  
C.Linux workstation running CAD with Cisco Unified IP Phone 7960G  
D.Citrix Terminal running CAD with IP Communicator  
E.Citrix Terminal with Cisco IP Phone Agent  
F.Windows workstation running CAD with Media Termination option

5.單項(xiàng)選擇題What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? ()

A.150  
B.200  
C.300  
D.varies based on the number of expansion servers used  
E.varies based on the number of applications configured 

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