A.Macintosh workstation with Cisco IP Phone Agent
B.Linux workstation running CAD with IP Communicator
C.Linux workstation running CAD with Cisco Unified IP Phone 7960G
D.Citrix Terminal running CAD with IP Communicator
E.Citrix Terminal with Cisco IP Phone Agent
F.Windows workstation running CAD with Media Termination option
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A.150
B.200
C.300
D.varies based on the number of expansion servers used
E.varies based on the number of applications configured
A.The agent is not ready.
B.The agent is not on a call.
C.The agent is an IP phone agent.
D.The agent is not in the team currently being viewed by the supervisor.
A.to execute a specified method of a Java class
B.to reference a variable or invoke a method of a custom Java Object
C.to pass variables between two different workflows
D.to create an object for the purpose of executing methods on a remote computer
E.to get a reference to the Contact and Session states
F.to allow for arguments to be passed to a specified method
A.Caller will receive network busy treatment.
B.Caller will receive ringing treatment.
C.CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager.
D.An exception is raised, but the call is accepted and processed.
E.CallManager will forward the caller to the directory number configured in IPCC Express for overflow
最新試題
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
How does the Extended Get Digit String step differ from the Get Digit String? （）
How many skills may an agent have?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
How do you debug an application with an Accept step?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）