Which of the following is not an institutional shareholder？（）

Damages to the goods were caused by heavy snow（）transit.

We are willing to renew the agreement on the same terms（）last.

We have made（）that we would accept D/P terms for your present order.

Concerning the E.U.，which of the following statements is wrong？（）

Complaint prevailed and this compelled the producer to resolve（）improvements.

（）any disputes between the two parties，the ICC Court of Arbitration should be resorted to.

All the losses（）from your delay in shipping our goods will be for your account.

As for the influence of Internet，nowhere（）the results more clearly than in the US.

（），there was no hope of her getting the order.